Automation & CRM

Here at Advocate our automation and CRM mission is simple. We are looking to improve levels of engagement and response at every touch point of your business, returning you a greater volume and value of sales and retention.

Marketing automation specialist – planning and delivery

Our planning team will deep dive your activity data to drive customer insight and segmentation solutions. Only then will we create multi-channel journeys, underpinned by detailed content planning and message matrices. Our services include:

• Analytics and customer insight
• Segment level customer journey planning and enhancement
• Creative and content
• Channel planning – email, direct mail, SMS and social etc
• Evaluation

Transforming data into relationships

Our creative executions are meticulously designed to be captivating and responsive. Your campaign delivery team will be focused on ensuring that executions remain true to your strategic objectives and routinely evaluate success rates.

This focus on interrogating every aspect of each programme creates successful solutions for both business to business (B2B) and business to consumer (B2C) clients, whether they are setting up a programme from scratch or looking to enhance their existing customer relationship management activity.

Contact us today to find out how using a marketing automation specialist can deliver both automation and CRM successes for you.